Terms and Conditions

LAW

  • All Winners Solutions service agreement shall be governed and construed in all respects in accordance with the Law of England and shall be subject to the exclusive jurisdiction of an English Court of Law.

Severability

  • If any term or provision of our service agreement shall be found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or in conflict with the law, the validity or enforceability of the remainder of this agreement shall not be affected thereby.
  • If any provision of our service agreement is found to be invalid or unenforceable but would be valid or enforceable if some part of the provision were deleted, the provision in question shall apply with such modification(s) as may be necessary to make it valid and enforceable.

Waiver

  • No failure or delay by either party in exercising, wholly or partially, any of its rights with regard to any breach or default of this agreement by the other party shall constitute a waiver of such rights and no waiver of any such breach or default shall be deemed to constitute a waiver of any other rights or any subsequent or continuing breach of default.

EARNINGS AND INCOME DISCLAIMER:

  • Winners Solutions (WinnersSolutions.com) can not and does not make any guarantees about your ability to get results or earn any money with our ideas, information, tools, or strategies. What we can guarantee is your satisfaction with quality of our support services. We give you a 30-day 100% satisfaction guarantee on the services that we offer, so if you are not happy for any reason with the quality of our services, just ask for your money back.
  • You should know that all products and services by our company are for educational, informational or support purposes only. Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results or future earnings, and we do not offer any legal, medical, tax or financial advice. Any financial numbers referenced here, or on any of our sites, are illustrative of concepts only and should not be considered average earnings, exact earnings, or promises for actual or future performance. Use caution and always consult your accountant, lawyer or professional advisor before acting on this or any information related to a lifestyle change or your business or finances. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance.

FORCE MAJEURE

  • Winners Solutions shall not be liable for any delay or failure in performance of its obligations under this agreement, which is due to or results from any circumstances beyond its reasonable control. In any such event Winners Solutions shall be entitled to delay or cancel delivery of the Service.

CUSTOMER SERVICE

  • For requesting a cancellation or for more information regarding our services or policies,  please contact Winners Solutions in any of the following ways:
  • by email: support@WinnersSolutions.com
  • By Telephone: 0208 123 6690
  • By Mail: 134, Tedder Road, South Croydon, Surrey, CR2 8AH
  • You should also read our privacy policy

***Please note that if you are an Infusionsoft Software subscriber your monthly fees are payable directly to Infusionsoft Inc and you are subject to their terms and conditions. To view their terms and conditions please click here.

Hours of Operation

  • Winners Solutions HQ office is open Monday – Friday 10a.m. – 6p.m. GMT
  • We close for all bank holidays

This policies and procedures applies to all Winners Solutions products sold on this site or any other site owned by Winners Solutions that includes a link to this page.

Winners Solutions.com

Billing Address

  • Billing address must be the same as the shipping address. Due to credit card procedures, we cannot ship to a different address than we bill to.

 

PAYMENT TERMS AND PRICING

  • Where a deposit is required, Winners Solutions is not obliged to carry out any work before the deposit is received. In the event that any preliminary work is carried out prior to receipt of the deposit and the order is then cancelled Winners Solutions will invoice you for this work.
  • The Purchase Price is exclusive of VAT. VAT shall be charged at the prescribed rate at the date of invoicing. You shall pay the VAT to Winners Solutions as if it were part of the Purchase Price and all requirements and other provisions concerning payment of the Purchase Price shall apply accordingly.
  • The Purchase Price, is applicable for 12 months from the date of signing. Winners Solutions reserves the right to increase the price of any work outstanding after that period.
  • Prior to each payment due date, Winners Solutions shall issue an invoice to the Customer. Unless otherwise stated in the Proposal, each invoice is payable within 7 calendar days.
  • If the Customer fails to make payment on a due date then without prejudice to any other right or remedy available to Winners Solutions, Winners Solutions shall be entitled to suspend or terminate the Service.
  • Should a payment be late by 3 or more days, Winners Solutions may suspend the Service.
  • Should a payment be late by 10 or more days, Winners Solutions may terminate the Service.
  • In the event that any payments due under these terms and conditions become overdue, interest on such amounts shall be payable by you, from the due date to the actual date of payment, after as well as before any judgment, at the rate of 10% over the base lending rate for the time being of National Westminster Bank plc. Such interest shall accrue on a daily basis and be compounded quarterly.
  • In the event that any payments due under these terms and conditions become overdue, Winners Solutions reserves the right to add a fee of £50 to cover the costs of administration of the debt.
  • All payments shall be paid in full without set off, deduction or counterclaim whatsoever.
  • Where any invoice includes a reduction due to an agreement to pay by Standing Order, should the payment not be made by such means, Winners Solutions reserves the right to recharge the reduction.
  • Winners Solutions reserves the right to vary the Purchase Price according to further requirements made by your subsequent to order acknowledgement. Any such variation shall be advised by Winners Solutions in writing and confirmed by the Customer in writing before either the work proceeds further or any charges are incurred.
  • Where the Proposal includes design work, unless otherwise stated in the Proposal, the Purchase Price includes an allowance for two sets of changes to each deliverable. Additional changes shall be charged at the prevailing hourly rate. Any such variation shall be advised by Winners Solutions in writing and confirmed by the Customer in writing before either the work proceeds further or any charges are incurred.
  • The charge for carriage of goods is at additional cost to the Customer, unless otherwise stated in the Proposal.
  • Winners Solutions reserve the right to charge expenses when fulfilling the work. Any mileage shall be charged at the rate of £0.50p per mile. No expenses shall be incurred without your express written agreement.

 

RETURNS, SUBSCRIPTIONSCANCELLATION AND RESCHEDULE POLICY

Winners Solutions supplies a wide range of Services. Some of the terms and conditions herein vary according to the Service specified in the Proposal.

No refund is available for the cost of shipping any goods.

CANCELLATION AND RESCHEDULE POLICY FOR TANGIBLE PRODUCTS

  • WE PROVIDE A 100% money back guarantee cover for tangible product.
  • This 100% money back guarantee does not cover shipping and handling fee due to the fact that the customer made the decision to try product, therefore the customer accepts to pay the fee to ship the product. This means that shipping of the product from Winners Solutions to your door will not be refunded . Shipping of the product to the Winners Solutions Refund Department will not be compensated.
  • The products must be returned to Winners Solutions in perfect condition. To ensure that your product is not lost or damaged, we strongly recommend sending the product certified mail with a tracking number. If we do not receive the product back in acceptable condition and the customer does not have proof that the product was returned we cannot issue a refund.
  • Valid proof of returning a product includes: delivery confirmation or signature required via USPS. If the customer has delivery confirmation or signature required, then a full refund will be issued.
  • Due to loss or missing or slow mail, we will honor any package that is postmarked for up to one year after the purchase of the product.
  • Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than once.
  • There is an unlimited amount of orders that a customer can place for one specific product, but the money back guarantee is void after a customer has used it for one specific product more than once.
  • Customers must contact our support department for a RMA (Return Authorisation Number). This number must be displayed on the outside of all return packages. Returned packages without RMA numbers will not be accepted.
  • Once a return is received or valid refund request submitted, the refund process will take no more than 30 days. All refunds will be either returned to the original credit card –OR- mailed in check form to the billing name and address. International orders that will be refunded back to the original credit card, and PayPal orders will be credited back to the PayPal account.
  • You have Thirty (30) Days from the date of the original purchase to return the product to receive your refund. Any return received after the THIRTY (30) DAY time limit will not be processed.

CANCELLATION AND RESCHEDULE POLICY FOR LIVE EVENTS, WORKSHOPS, AND SEMINARS

  • All live events are non-refundable.

 

CANCELLATION AND RESCHEDULE POLICY FOR ON-SITE TRAINING OR CONSULTATION SESSIONS

  • Substitutions of attendee may be made at any time.
  • Cancellation and/or reschedule requests must be received in writing by email or mail. You are responsible for ensuring that Winners Solutions receives your written request. Winners Solutions will reply with a written acknowledgement.
  • Attendees must cancel more than 7 business days prior to the course date to receive a full refund less any expenses incurred.
  • Cancellation requests received 4 to 7 business days prior to the course date will result in a credit towards attendance at a future scheduled training, taking place within 3 months of the original purchase date. Rescheduling is allowed on a one time basis only, with no further rescheduling permitted. If you do not attend a training session within 3 months from the original purchase date, the entire course fee will be forfeited. Additional expenses will be charged as appropriate.
  • Cancellations made 3 or less business days prior to the training date, or failure to appear for the training, will result in forfeiture of the training fee.
  • Winners Solutions reserves the right to cancel or reschedule training at any time. If Winners Solutions cancels or reschedules the training due to weather or unforeseen circumstances beyond the control of Winners Solutions, you are entitled to re-schedule the training, but Winners Solutions is not responsible for travel arrangements, travel fees, or any expenses incurred by you as a result of such cancellation. If Winners Solutions cancels a training event in which you booked, you will be contacted at the email address you provided when registering, so please be sure to provide a valid email address.

 

CANCELLATION AND RESCHEDULE POLICY FOR WEB-BASED (ONLINE) TRAINING OR CONSULTATION SESSIONS

  • Substitution of attendee may NOT be made at any time.
  • Cancellation and/or Reschedule requests must be received in writing by email or mail. You are responsible for ensuring that Winners Solutions received your written request. Winners Solutions will reply with written acknowledgement.
  • Cancellations made 3 or less business days prior to the training date, or failure to appear for the training, will result in forfeiture of the training fee.
  • Requests to reschedule are accepted with a minimum of 2 business days notice. If possible, training will be rescheduled to another available time slot, preferably within 2 weeks of the original scheduled date. The rescheduled training must take place within 3 months. If the web-based session has not taken place within 3 months of the original date, Winners Solutions will consider the training cancelled by you, and all deposits, fees and remaining balance will be forfeited. Winners Solutions reserves the dates you schedule for your personal use thereby preventing us from scheduling training for other customers on those date(s), rescheduling is allowed on a one time basis only, with no further rescheduling permitted.
  • If you encounter IT problems that cause the start of the session to be delayed by 15 minutes or more, we may proceed and complete the training session if possible and if time permits. If not, we will work with you to reschedule the training to the next available opening, which may or may not be the same day.
  • Cancellations made with less than 2 business days notice prior to the training date, or failure to appear for the training, will result in forfeiture of the training fee.
  • Winners Solutions reserves the right to cancel training at any time. If Winners Solutions cancels the training due to unforeseen circumstances beyond the control of Winners Solutions, you are entitled to re-schedule the training based upon availability.  Winners Solutions is not responsible for travel arrangements, travel fees, or any expenses incurred by you as a result of such cancellation or reschedule.

 

CANCELLATION AND RESCHEDULE POLICY FOR COACHING AND MENTORING PROGRAMS INCLUDING THE HYBRID SALES ENGINE

  • Substitution of attendee may NOT be made at any time.
  • Cancellation and/or Reschedule requests must be received in writing by email or mail. You are responsible for ensuring that Winners Solutions received your written request. Winners Solutions will reply with written acknowledgement.
  • Cancellations made 3 or less business days prior to the training date, or failure to appear for the training, will result in forfeiture of the training fee.
  • Requests to reschedule are accepted with a minimum of 2 business days notice. If possible, training will be rescheduled to another available time slot, preferably within 2 weeks of the original scheduled date.
  • The rescheduled training must take place within 3 months. If the web-based session has not taken place within 3 months of the original date, Winners Solutions will consider the training cancelled by you, and all deposits, fees and remaining balance will be forfeited. Winners Solutions reserves the dates you schedule for your personal use thereby preventing us from scheduling training for other customers on those date(s), rescheduling is allowed on a one time basis only, with no further rescheduling permitted.
  • If you encounter IT problems that cause the start of the session to be delayed by 15 minutes or more, we may proceed and complete the training session if possible and if time permits. If not, we will work with you to reschedule the training to the next available opening, which may or may not be the same day.
  • Winners Solutions reserves the right to cancel training at any time. If Winners Solutions cancels the training due to unforeseen circumstances beyond the control of Winners Solutions, you are entitled to re-schedule the training based upon availability.  Winners Solutions is not responsible for travel arrangements, travel fees, or any expenses incurred by you as a result of such cancellation or reschedule.

CANCELLATION AND RESCHEDULE POLICY FOR SUBSCRIPTIONS SERVICES ONLY:

Monthly Subscriptions: You have THIRTY (30) Days from the date of the original purchase to request a refund for your monthly subscription. Any refund request after the THIRTY (30) DAY time limit will not be processed. However you may cancel your service agreement at any time after the initial THIRTY (30) Days has passed by providing one month notice.

Yearly Subscriptions: For yearly subscription purchases, you have THIRTY (30) Days from the date of the original purchase to request a refund for your yearly subscription. Any refunds requests after 30 days will be declined.

Terms of Subscription Renewal

Monthly Winners Solutions Subscriptions automatically renew each month at the stated retail price until the subscription buyer notifies the company that they wish to cancel. Please refer to Returns & Subscription Cancellations section of the Terms of Service page.

Yearly Winners Solutions Subscribers will be notified via email prior to renewal with the option to renew at the original yearly price. If the subscriber does NOT notify the company that they wish to continue at the yearly price, the subscribers account will revert to the monthly price automatically.

Personal Checks

  • All checks are held for 10 business days. Orders placed with a check will be held for 10 business days. Once 10 business days is complete, the order will be released and shipped.
  • All returned check will be charged a £50 return check fee.
  • Counter checks will not be accepted.
  • Checks and money orders must be sent in STERLING POUND.

CONFIDENTIALITY

During the period of this any service agreement and for a period of 3 years after both winners solutions and the client undertake:

  • To keep the confidential information confidential, not to use the confidential information for any purpose except the performance of its obligations under this agreement; and not to use the confidential information so as to procure any commercial advantage over the other party.
  • The obligations contained in clause above shall not apply to any confidential information which is already in the possession of the disclosing party other than as a result of a breach of this agreement is at the date of this agreement or at any time after the date of this agreement comes into the public domain other than through breach of this agreement or is required to be disclosed by any applicable law or regulation or by any governmental or administrative authority or by an order of any court of competent jurisdiction.
  • Each party undertakes to take all such steps as shall from time to time be necessary to ensure compliance with the provisions of confidentiality clause by its employees, agents and sub-contractors.
  • The customer agrees that the ideas, materials and other documents relating to the service are confidential and all proprietary rights belong to Winners Solutions and shall not be used or disclosed except as permitted by this agreement.
  • This confidentiality clause shall survive the termination of this agreement for whatever reason.

 

INTELLECTUAL PROPERTY RIGHTS

Once full payment has been made and the deliverables have completed and signed off, the ownership of the rights to the deliverables created will pass to the client.

Third party materials, such as imagery, used in the deliverables may be subject to usage liabilities such as royalties and license fees. Winners Solutions shall procure such license as necessary for the use of third party materials for use within the scope of the Proposal. The Customer should obtain written consent from I Winners Solutions for use of any part of the deliverables outside of the scope of the Proposal.

Unless otherwise stated in the Proposal, Winners Solutions reserves the continuing right to use any deliverables it produces for the promotion of its services.

Where the Proposal includes Software created by Winners Solutions, Winners Solutions retains ownership of all copies of the Software and the Intellectual Property Rights (IPR) therein. The Customer has no rights to the Software or the IPR contained therein.

 

LIABILITY

The following provisions set out the entire financial liability of Winners Solutions (including any liability for the acts or omissions of its employees, agents or subcontractors) to the Client (YOU) in respect of any breach of this service agreement and any representation, statement or tortious act or omission including negligence arising under or in connection with the contract.

  • Subject as expressly provided in these conditions, all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.
  • Nothing in these conditions excludes or limits the liability of Winners Solutions for death or personal injury caused by negligence or for fraudulent misrepresentation.
  • Winners Solutions shall not be liable to the Client for any loss or damage, costs or expenses (whether direct, indirect, incidental or consequential and whether relating to loss of profit, loss of business, business interruption, loss of data, depletion of goodwill or other such losses), suffered by the Client which arise out of or in connection with the supply of the Service or their use by the Client.
  • The Client assumes all risks as to the suitability, quality, and performance of the Service.
  • Winners Solutions ’s total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise arising in connection with the performance or contemplated performance of this contract shall be limited to, and in no event shall exceed, the amount originally paid to Winners Solutions for the Service.
  • Winners Solutions shall not be liable for any loss, damage or delay which arises as a result of the termination of the contract between us, or for our compliance with relevant statutory or regulatory requirements.
  • It is the responsibility of the Client to ensure that the deliverables comply with all laws, regulations and codes in all countries where the deliverables are used. The Client agrees to indemnify Winners Solutions against any costs arising from the use or misuse of the deliverables.
  • No verbal or written information or advice given by Winners Solutions or its dealers, distributors, employees or agents shall in any way extend, modify or add to these conditions.

PAYMENT TERMS AND PRICING

  • Where a deposit is required, Winners Solutions is not obliged to carry out any work before the deposit is received. In the event that any preliminary work is carried out prior to receipt of the deposit and the order is then cancelled Winners Solutions will invoice you for this work.
  • The Purchase Price is exclusive of VAT. VAT shall be charged at the prescribed rate at the date of invoicing. You shall pay the VAT to Winners Solutions as if it were part of the Purchase Price and all requirements and other provisions concerning payment of the Purchase Price shall apply accordingly.
  • The Purchase Price, is applicable for 12 months from the date of signing. Winners Solutions reserves the right to increase the price of any work outstanding after that period.
  • Prior to each payment due date, Winners Solutions shall issue an invoice to the Customer. Unless otherwise stated in the Proposal, each invoice is payable within 7 calendar days.
  • If the Customer fails to make payment on a due date then without prejudice to any other right or remedy available to Winners Solutions, Winners Solutions shall be entitled to suspend or terminate the Service.
  • Should a payment be late by 30 or more days, Winners Solutions may suspend the Service.
  • Should a payment be late by 60 or more days, Winners Solutions may terminate the Service.
  • In the event that any payments due under these terms and conditions become overdue, interest on such amounts shall be payable by you, from the due date to the actual date of payment, after as well as before any judgment, at the rate of 10% over the base lending rate for the time being of National Westminster Bank plc. Such interest shall accrue on a daily basis and be compounded quarterly.
  • In the event that any payments due under these terms and conditions become overdue, Winners Solutions reserves the right to add a fee of £50 to cover the costs of administration of the debt.
  • All payments shall be paid in full without set off, deduction or counterclaim whatsoever.
  • Where any invoice includes a reduction due to an agreement to pay by Standing Order, should the payment not be made by such means, Winners Solutions reserves the right to recharge the reduction.
  • Winners Solutions reserves the right to vary the Purchase Price according to further requirements made by your subsequent to order acknowledgement. Any such variation shall be advised by Winners Solutions in writing and confirmed by the Customer in writing before either the work proceeds further or any charges are incurred.
  • Where the Proposal includes design work, unless otherwise stated in the Proposal, the Purchase Price includes an allowance for two sets of changes to each deliverable. Additional changes shall be charged at the prevailing hourly rate. Any such variation shall be advised by Winners Solutions in writing and confirmed by the Customer in writing before either the work proceeds further or any charges are incurred.
  • The charge for carriage of goods is at additional cost to the Customer, unless otherwise stated in the Proposal.
  • Winners Solutions reserve the right to charge expenses when fulfilling the work. Any mileage shall be charged at the rate of £0.45p per mile. No expenses shall be incurred without your express written agreement.

 

CHANGES TO TERMS AND CONDITIONS

  • Winners Solutions reserves the right to change these Terms and Conditions at any time. The most current version of these Terms and Conditions may be found on our website.
  • When changes are made to the Terms and Conditions a notice shall be placed in our email newsletter. The Customer shall be deemed to have accepted such changes if they have not notified any objections to such changes within one calendar month of the notice.
  • The most current version of the Terms and Conditions shall supersede all previous versions.

INTERPRETATION

In these Terms and Conditions the following definitions apply:

“Partner” means an authorised partner of Winners Solutions who provides solutions that include Intergage solutions, bound by a Partner agreement;

“Client” means the individual or company to whom the invoice is addressed;

“Proposal” means the order form completed and signed by the Customer; this Proposal may refer to supporting documentation providing detail and scope for the project;

“Purchase Price” means the price for the Service as detailed in the Proposal;

“Service” means the goods or services specified in the Proposal;

“Software” means the software that is used to provide the Service;

“CMS” means the website “Content Management System” owned by Winners Solutions;

“Subscription” means the monthly charge specified in the Proposal for the Winners Solutions provision of the software, services and or support;

“Web Hosting” means the provision of a web service that responds to a browser’s request for web content with the content requested. It also includes the provision of any file hosting service accessible through FTP. It does not include other services such as domain management, email hosting and Internet connectivity to/from the Client’s premises;

“First Line Support” means initial analysis and fault logging;

“Support Time” means (for WordPress website Services) the time spent assisting the Client’s with issues related to the Software outside the scope of the Proposal, or following project sign-off. It includes administration time related to the issue, including but not limited to the time taken to log details of telephone calls;

“Confidential Information” for each party the terms of the service agreement and all information and/or data belonging to or relating to that party, its associates, its or their businesses, activities, affairs, products, services, suppliers, customers or prospective customers disclosed (whether in writing, verbally or by any other means and whether directly or indirectly) by that party, its representatives or advisers, to the other party, its representatives or advisers whether before, on or after the date of this Agreement;

“Deliverable” means a set of goods or services that may be delivered at one time, for example: a design draft, a collection of printed items, a marketing plan document, a consultation meeting, a website project

or other electronic content;

“Event” means a Service delivered on a particular date, for example: a training course, a hospitality event, a speaker delivering a presentation, seminars or a series of presentations;

“Business Day” means any day which is not a Saturday, Sunday or a bank or public holiday in England;